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Privacy Policy

Last updated: April 28, 2026

Introduction

Anew Path Counseling & Wellness Center ("we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at anewpathcenter.com or use our services.

Information We Collect

Information You Provide

When you use our contact form or request an appointment, we may collect:

  • Your name
  • Email address
  • Phone number
  • Message content and reason for inquiry

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website addresses
  • IP address (anonymized where possible)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Schedule and manage appointments
  • Improve our website and services
  • Comply with legal obligations

Third-Party Services

Our website uses the following third-party services:

  • hCaptcha — Used on our contact form to prevent spam. hCaptcha may collect usage data subject to their privacy policy.
  • Square — Used to process purchases in our online store. Payment information is handled directly by Square and is not stored on our servers. See Square's privacy policy.
  • Acuity Scheduling (Squarespace) — Used for class and event booking. When you schedule through our embedded calendar, information such as your name, email, and appointment details is collected and processed by Acuity Scheduling (a Squarespace company). See Squarespace's privacy policy.
  • SimplePractice — Used for appointment scheduling and client management. See SimplePractice's privacy policy.

HIPAA Notice

As a counseling and wellness center, we take client confidentiality seriously. Information shared through our contact form or via email is not a substitute for a secure client portal. For existing clients, protected health information (PHI) should be shared only through the secure SimplePractice client portal.

Our contact form is intended for general inquiries and appointment requests only. Please do not include sensitive medical or mental health details in contact form submissions.

Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies for advertising purposes. Third-party services (such as hCaptcha) may set their own cookies as described in their respective privacy policies.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. Our website is served over HTTPS to encrypt data in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry. We do not maintain a mailing list or use your contact information for marketing purposes unless you have explicitly opted in.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. Therapy services for minors are arranged through their parent or legal guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: